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Our current order processing time is 3-5 business days. Transit time varies based on delivery location. We currently ship to US and Canadian addresses only. Shipping and Returns
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Will sold-out items be reproduced?All our articles are produced in limited quantities to avoid overproduction. Most of our sold-out items will be reproduced. However, we may never be able to reproduce an article if the materials are no longer obtainable.
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Do you test on animals?Our formulas are not tested on animals. Never.
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How do I make changes to my order?If you would like to make a change to your order, please Talk to Us as soon as possible and we’ll do our best to help. If your order has already been shipped by the time we receive your request, then unfortunately we can no longer cancel or change the order.
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How do I cancel my order?If your order has already been prepared or shipped by the time we receive your cancelation request, then unfortunately we can no longer cancel your order. If your order has not been shipped, please promptly Talk to Us and we will be happy to assist you.
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How long until my order ships?We are a very small studio, with very few hands 😊 On average, orders take 2 to 5 business days to create and ship. Some high-quantity orders may take a little longer. In the event there is ever any delay, we will contact you promptly. Transit times will vary depending on the delivery location.
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How can I track my parcel?Once your order is fulfilled, you will receive an email with a tracking number that you can use to track your parcel.
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Can I return and/or exchange an item?Our products are specially and specifically personalized for you, unfortunately, we do not accept returns and/or exchanges.
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Can I buy a gift card for a dollar amount?Yes! Our gift card is to the dollar amount. Note that we only offer digital gift cards which you can either purchase for yourself or send as a gift to someone.
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Do gift cards expire?No, they don't! Your digital gift can be redeemed at any time.
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Is your body oil suitable for all skin types?Absolutely. Our body oil was meticulously formulated for all skin types, to provide adequate amout of hydration and nourishment without drenching your skin or leaving any residue. However, we encourage you to perform a patch test prior to use. Also, if you have any know allergies, check the list of ingredients for any material you may be allergic to and avoid use if you are allergic to any of the ingredients.
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Where should I store the body oil?Store the body oil in a cool, dark place out of direct sunlight.
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Where should I store the body cream?Store the body cream in a cool, dry, dark place out of direct sunlight. Avoid direct contact with water.
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How long does a bottle last?This depends on how often you use it and size of your beards. The 2.0 oz. bottle can last up to two (2) months if you use it twice daily, otherwise, longer!
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Where should I store the beard oil?Store the beard oil in a cool, dark place out of direct sunlight.
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How long does a bottle last?This depends on how often you use it and how big the problem area is. The 2.0 oz bottle can last up to a month if you use it daily throughout your scalp, otherwise, longer!
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Where should I store the hair oil?Store the hair oil in a cool, dark place out of direct sunlight.
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